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| Turnaround of IT development organization |
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Strategic Perspectives
recommended steps that led to the turnaround of an information system
development organization. Because the organization was out of sync
with recent changes in the company's direction, the organization was
suffering from several significant and highly interdependent
issues. |
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We interviewed
customers, managers, and other organization personnel; documented
end-to-end process and specific work flows; conducted several detailed
analyses (including communication channels and situational dependencies);
and recommended specific actions in five areas: internal communication,
customer relations, ability to meet commitments, system quality, and
productivity |
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The organization's director was promoted as
a result of his organization’s turnaround.
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| *Example
only; Strategic Perspectives tailors each engagement to meet the Client's
individual situation |
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